Error Description Delivery address is incomplete. Resolution Update the Delivery Address Details through the Options menu in the Customs Entry screen.
Customs
Customs
ERROR – ID028 – UNKNOWN QTYS FOR STAT CODE
Error Description Attempting to claim a treatment/concession but the value is already at its lowest level. Resolution Amend the entry to go through successfully.
ERROR – ID0632 – LODGEMENT QUESTION NOT RELATED TO CURRENT DECLARATION SUB=000000000000004,LDGMT QST ID=000000000000007
Error Description 3838867 Each Customs Declaration made to Australian Customs requires a number of Lodgement Questions to be answered. The above message indicates that Question number 7 has been provided when not required too. (This is a number that is defined by Australian Customs). Resolution The system should evaluate the data in the Customs Declaration […]
ERROR – ID0301 – DAFF PRODUCER CODE REQUIRED
Error Description During the process of generating a Customs Declaration there may be a requirement to provide DAFF additional information. This information is used to determine the Quarantine risks along with monitoring of shipment of interests to DAFF. One of the items to be provided when Declaring DAFF items is the Producer Code. Each Producer […]
ERROR – ID0851 – WAREHOUSE ESTABLISHMENT IDENTIFIER IS MANDATORY
Error Description In Nature 20 and Nature 30 Declarations you need to identify the Warehouse that the goods are entering or exiting. Each Warehouse is identified by unique code. Resolution Enter the Warehouse Establishment code in the WHSC field on the Entry screen.
ERROR – ID0285 – GST EXEMPTION CODE NOT ALLOWED
Error Description A few tariff items can be exempted of GST (Goods and Services Tax). The GSTE indicator is located in the Tariff Line codes. However if there are no GSTE codes assigned to the Tariff lines then the Default GSTE located on the Entry screen is defaulted. Resolution Remove the GSTE code from the […]
ERROR – CG5211 – LOCALITY INVALID FOR POST CODE
Error Description One of the items reported to Customs on a Customs declaration is the Delivery Address. Customs require the Address information supplied to match real Australia Post locations. I.e. Suburb and post code match. Resolution Change the Delivery address suburb and postcode to match those published by Australia Post. Note. Customs also have a […]
ERROR – ID5310 – SUBJECT TO RED LINE PROCESSING. DOCUMENTS MUST BE SUBMITTED PURSUANT TO S71DA OF THE CUSTOMS ACT
Error Description Not all Customs Declarations are automatically clear. Some Declarations will attract attention to Customs or randomly selected for further investigation. Resolution Contact Customs and provide the documentation as noted in the message.
ERROR – ID0318 – AUTHORITY TO AMEND IS REQUIRED
Error Description Once a Customs Declaration has been made to Customs there may be times where the clear entry requires an amendment. However authority may be required to make any amendments to the declaration. Resolution Contact Customs and have them provide authority before attempting to amend the Declaration.
ERROR – ID0127 – DATE OF ARRIVAL MUST NOT OCCUR BEFORE FIRST ARRIVAL DATE
Error Description Customs require various dates reported in the Declaration. Resolution The arrival dates are incorrect. Change the dates to ensure the First arrival date is earlier than the arrival date in the Import Job Registration screen.
ERROR – ID0295 – PREFERENCE SCHEME IS NOT AVAILABLE FOR PREFERENCE COUNTRY
Error Description Not all Preference schemes are applicable for every country. A number of the Preferences are assigned to specific countries to allow the system to know that the Tariff used qualifies for a specific trade agreement. Resolution Verify the country is correct. However if it is then change the Preference to a valid Preference […]
ERROR – ID0632 – LODGEMENT QUESTION NOT RELATED TO CURRENT DECLARATION SUB=000000000000005,LDGMT QST ID=000000000000009
Error Description 2818620 Each Customs Declaration made to Australian Customs requires a number of Lodgement Questions to be answered. The above message indicates that Question number 9 has not been answered. (This is a number that is defined by Australian Customs). Resolution The system should evaluate the data in the Customs Declaration and compare the […]
ERROR – RF0318 – SECURITY CODE REQUIRED
Error Description 3905797 Resolution One of the items either Bill of Lading or Vessel / Voyage may be incorrect and should be amended to match those used by the Shipping line / Paper work.
ERROR – ID0550 – NUMBER OF PACKAGES DOES NOT MATCH THE NUMBER OF PACKAGES ON THE CARGO REPORT
Error Description 3905797 Resolution One of the items, either Bill of Lading or Vessel / Voyage may be incorrect and should be amended to match those used by the Shipping line / Paper work.
ERROR – ID0013 – OVERSEAS PORT MUST NOT START WITH AU
Error Description The port listed on the entry for one of the Origin Ports is incorrect. ISO UN/Locode Ports listed outside Australia do not start with AU. Resolution Change the Origin port to the correct overseas port in the Import Job Registration screen.
ERROR – ID0545 – AIR WAYBILL HAS NOT BEEN REPORTED
Error Description All Air Waybills need to be reported by the Airline / Cargo Reporter. Resolution Either correct the Waybill on the Entry or, if it is correct, have the Cargo Reporter to correct it on their report.
ERROR – ID0152 – LOADING PORT CODE XXXXX DOES NOT EXIST LOADING PORT
Error Description Port used in the ICS are ISO un/locode types. Resolution Correct the Port to a valid ISO Un/locode port code. Check the ISO Port Codes Masterfile for the correct port code.
ERROR – ID0244 – PREFERENCE SCHEME DOES NOT EXIST FOR TARIFF
Error Description Not all Preference schemes are valid for every entry. More commonly the Preference is limited to the Country of Origin however there are also some Tariff’s that are still not valid. Resolution Either correct the Tariff or change the Preference to the correct Preference scheme or change it to “GEN”. GEN indicates to […]
ERROR – ID0092 – DAFF CONCERN TYPE REQUIRED
Error Description During the process of generating a Customs Declaration there may be a requirement to provide DAFF additional information. This information is used to determine the Quarantine risks along with monitoring of shipment of interests to DAFF. One of the items to be provided when Declaring DAFF items is the Concern Type. This is […]
ERROR – ID0272 – DUMPING SPECIFICATION NUMBER OR DUMPING EXEMPTION TYPE REQUIRED
Error Description 2517049 Resolution Add DSN DET
ERROR – ID0548 – OBOL=XXXX,HBOL=XXXXX,CARGO TYPE=FCL, CONTAINER REPORTED AS CARGO TYPE=FCL, NOT MATCHED CARGO REPORT
Error Description All containers imported into Australia must be listed individually by the Shipping Line / Cargo Reporter. The Container Types reported in the Entry also needs to match the Container Type used in the Cargo Report. Resolution Correct the Container Type in the system or have the Cargo Reporter correct their report to customs. […]
ERROR – ID0552 – CONTAINER NOT REPORTED FOR THIS BILL OF LADING
Error Description All containers imported into Australia must be listed individually by the shipping line. Resolution Correct the container number in the Expedient or have the shipping line correct their report to customs. In Expedient to update the containers, you can update the Containers in the Transport Lines section in the Nature 10/20 screen. If […]
ERROR – ID0060 – INVOICE TOTAL AMOUNT IS LESS THAN FREE ON BOARD AMOUNT
Error Description The message here indicates that the total value of the tariff lines on the entry adds up to be less than the amount entered as the Free On Board amount. Resolution In Expedient, either add the missing tariff lines or amend the FOB value to the correct amount.
ERROR – ID0172 – SUPPLIER IDENTIFIER=XXXX IS NOT CURRENT OR DOES NOT EXIST
Error Description All suppliers must be registered in the ICS. Suppliers in the ICS are identified by a CCID (Customs Client ID) unless the supplier is located in Australia then the ICS uses the ABN. In this case the issue here that the Suppliers CCID entered in the system does not match a registered CCID […]
ERROR – ID0188 – CAC REQUIRED
Error Description All parties must be registered in the ICS. When the party is a Registered Australian Business the ICS uses the ABN (Australian Business Number). However sometimes companies have more complex ABN configuration where there is a requirement to utilise the CAC (Client Activity Centre) component to the ABN to correctly identify the party. […]
ERROR – ID0187 – ABN / CAC IS NOT CURRENT
Error Description All parties must be registered in the ICS. When the party is a Registered Australian Business the ICS uses the ABN (Australian Business Number). However sometimes companies change their ABN or an ABN may expire. In this case you will see this error. Resolution In most cases the issue here is the ABN […]
Creating a Nature 30 (AU)
Nature 30 submissions are made when duty is not paid immediately but paid when is released from a registered bond store. This is normally applicable for high duty items, e.g. cars and clothing. To create a Nature 30 the following must happen A Nature 20 exists against for a registered job in Expedient and, A […]
Automatically Forward Customs Documents
This option allows documents to be automatically forwarded to external systems e.g. on receiving an Import Declaration the document can be automatically forwarded to a corporate system for archiving. This screen is found in Administration > Corporate Interface > Outbound > Autoforward Documentation Field Name Description Validation Default Document Select from the pull down list […]
Automatically email EFT Authority to Direct Debit or EFT Notification of Direct Debit
Expedient can be set to automatically email a Notification of Direct Debit or an Authorisation to Direct Debit on receipt of successful submission status to Customs. The Customer Masterfile for the Client determines which of the documents is sent and Expedient uses the below workflow to send each document Automatic Email – EFT Authority to […]
Automatically Email Customs Documents
Expedient can be set to automatically email documents when the Entries are successfully lodged with Customs. The documents will be automatically forwarded to the Client provided; Your site has been set up by Expedient Software with the automatic email function and, The document flags have been set for the Client in the Customer Masterfile, Importer […]
Number of automatic Entry Prints
When the Customs Entry Number from Customs is received by Expedient, the system can automatically print the Entry to your local Branch Printer. This printer must be set up in the Branch Masterfile. The number of Prints is defined by per Client in the Customer Masterfile, Importer Tab If the above value is null in the […]
Print Declaration (AU)
This option, available as a toolbar button or from the Print pull down menu in the Nature 10/20 screen, allows users to print the Customs Entry. If there are multiple Shippers Invoices on the same shipment, and the ABN/CCID is different for each Shipper against the Customs Entry, then it will print “MULTIPLE SUPPLIERS – […]
Mass Update Refund Reason Codes (AU)
This option, available from the Options menu in the Nature 10/20 screen, allows the mass update, or mass removal, of the Refund Reason Code against Entry Lines Enter the RRC code or use to search for the correct RRC code. Select to add the RRC code to all the Entry lines. This will also replace […]
Fix Lodgement Questions (AU)
This option, available from the Options menu in the Nature 10/20 screen and in the Nature 30 screen allows you to force the system to ask a particular question number for a particular entry. If an entry fails, and the EDI History Description States either, for example Question Answer Type Required, Question ID 282. Lodgement […]
Reset CP Questions (AU)
This option, available from the Options menu in the Nature 10/20 screen, allows you to Reset the CP Answers to the Questions you have been asked. This can occur if you have made an error in answering one or more Questions and want to start again.
Unaccompanied Personal Effects (AU)
If the UPEI (Unaccompanied Personal Effects Indicator) Code has been attached to the Header in the Nature 10/20 this link will be enabled in the Options menu. You can add the UPE Details via the Entry Codes or directly in the UPE Details window.
DAFF eLodgement (AU)
This option, available from the pull down menu in the Nature 10/20 screen, allows you to generate a cover document to DAFF listing the documentation accompanying the DAFF submission and the outcomes expected from the submission. Use the pull down menus in the Attached Documents and Outcomes tables to build a list of documents accompanying […]
DAFF/AEP (AU)
This screen allows you to perform the DAFF Entry Process which will send with the Customs Entry. The details held in this screen form the Header DAFF/AEP details.
Customs Entry Delivery Details (AU)
This option available from the pull down menu in the Nature 10/20 screen displays the Delivery Address that is being reported to Customs. This is drawn from the delivery details tab from the Job Registration Screen. The DAFF classification for the delivery address postcode is displayed. These details can be edited before submission.
View EDI History
This option is available from the Communications menu in the Nature 10/20 screen (AU), the Nature 30 screen (AU) and the Import Entry screen (NZ). This is a history of the files submitted and received from Customs. This also allows you to view the Errors for all Submissions.
Withdraw Entry
This option is available from the Communication menu in the Nature 10/20 screen and the Nature 30 screens (AU) and in the Import Customs Entry screen (NZ). If the entry is not to your satisfaction then it is possible withdraw the entry. After Customs confirm successful submission an email from Customs will be sent to […]
Pre-Lodge Entry (AU)
The option to submit pre-lodgements is available from the Communications menu in the Nature 101/20 screen. This option validates the data and sends the pre-lodgement to Customs and shows ‘PRELODGE’ in the Entry No field. The option is available when the entry status is either ‘Not Submitted’ or ‘Failed’. When successfully pre-lodged the entry must […]
Docs Required (AU)
The Docs Required button, will appear on the screen when Customs advise us they require further documentation. Click on the button to view Customs message
Estimated Customs Charges (AU)
The toolbar button Charges, available from the Nature 10/20 screen displays the estimated Charges for the Entry on the screen.
Payment Authority
Expedient can check that the User submitting the Payment has the appropriate authority for the value of the payment. The Payment levels are set in Administration > Company Details > Entry Payment Level. If you cannot see this screen and want to set up Payment Authority levels please raise a ticket with Expedient Support. Each User […]
Pay DAFF (AU)
This option, available in the Nature 10/20 screen sends the relevant information to pay DAFF. Only a User with a valid DAFF number and an expiry date greater than today within the Users Masterfile can perform this function. Similar to paying Duty, the DAFF payment can be drawn from the Brokers Account, or the Customers […]
GST Deferred (AU)
Customs Accounts can be set up with Customs to defer GST. A GST Deferred indicator is stored in the Customer Masterfile and/or Interstate Agents’ Client Masterfile. This is used only for printing of Pre-Lodgements to ascertain the amount of Duty/GST payable. Once the Customs Entry is sent to Customs, Customs know whether that Customer is GST […]
Update EFT Bank Details on Entry Submission
Expedient will display the bank details the EFT payment will be made from as part of the Submit and Pay or Pay Entry processes in the Nature 10/20 screen. The Bank Details will default to match the setting for EFT payments in the Customer Masterfile in the Importer tab, EFT Owner field. The Broker/Owner field […]
Entry Payment Options
For payment of Duty there are 3 ways money can be withdrawn from Customs The first option is whereby the money is withdrawn from the Customs Brokers Bank Account. The Bank Account Details, in which Customs draw the money from is stored in the Branch Masterfile The second option is whereby the money is withdrawn […]
Pay Entry (AU)
This option, available in the Import Entry screen directs Customs to debit the money when they are ready. Any User within the Users Masterfile > User Options that has IMD_PAY set to Yes can pay. The Nature 10/20 screen button to Pay Entry will be greyed out for Users that do not have this option […]