Error Description
3838867
Each Customs Declaration made to Australian Customs requires a number of Lodgement Questions to be answered. The above message indicates that Question number 7 has been provided when not required too. (This is a number that is defined by Australian Customs).
Resolution
The system should evaluate the data in the Customs Declaration and compare the data against the rules programmed into the system based on the Australian Customs specifications. However there is an override process that may be overriding these rules and asking the question in error.
This is located in the Option Fix Lodgement Questions
Remove the reference to this question or add the Question number in the screen with the Ask Question set to No.
Resubmit the Declaration and ensure the offending question is answered.