Error Description
2818620
Each Customs Declaration made to Australian Customs requires a number of Lodgement Questions to be answered. The above message indicates that Question number 9 has not been answered. (This is a number that is defined by Australian Customs).
Resolution
The system should evaluate the data in the Customs Declaration and compare the data against the rules programmed into the system based on the Australian Customs specifications. However there is an override process that may be preventing the question being asked.
This is located in the Options – “Fix Lodgement Questions”
Remove the reference to this question or add the Question number in the screen with the Ash Question set to Yes. Re Lodge the Declaration and ensure the offending question is answered.
NOTE: Question 10 is an exception. The issue with the message above noting this question has not been entered, actually means that Question 10 has not been answered with a positive answer.