EXPEDIENT SOFTWARE

Going beyond software performance.

Resetting User Password

The Users Masterfile allows users to reset other Users Passwords under specific conditions.

  • Super Users can change Normal Users and other Super Users Passwords if the Security is Enabled or Disabled
  • Normal Users with ADD Permission and Security is enabled; can change Normal Users, Super Users and their own password
  • Normal Users with NO Permission and Security is enabled; can only change their own password
  • Normal Users and Security is disabled; can only change their own password.

NOTE: These conditions apply to ACTIVE users.

Once a Super user has selected the above option, the below system prompt displays:

Clicking yes will display the below:

The next time that user logs in they need to enter their Username in the password field.

The system will then prompt the user to enter a new password. See below:

 

The user then will be required to enter a new password twice.

Please Note: If the system deems that the password is not strong enough, then it will display a system warning, similar to below screen. This is a warning only, the system will still allow for the user to use this password. If the user wishes to head the warning, then they can re-type a different password to be able to type in a new, stronger password.

Updated: February 10, 2016 — 10:43 pm
EXPEDIENT SOFTWARE GUIDE © 2015