In the Customer Master file screen we have the ability to add a customer group against the customer. Sometimes a further level of override is required on the customer group. This allows a customer’s jobs to be redirected to a specific workflow based on customer group, job type or department and destination port.
This screen is found in Workflow > Workflow Administration > Input Customer Group Overrides
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Field Name |
Description |
Validation |
Default |
|
|
Client Code |
Enter a valid customer code or wildcard when using the Find toolbar option. |
Mandatory |
Blank |
|
|
Job Type |
Enter or select a valid job type. |
Mandatory |
Blank |
|
|
Dept |
Enter or select a valid department for the job type. The user can enter an override for all departments for a job type by leaving the department blank. When there is an override for all departments then an overrides for a specific department for the same job type is not allowed. |
Optional |
Blank |
|
|
Dest Port |
Enter or select a valid destination port. |
Mandatory |
Blank |
|
|
Customer Group |
Enter a valid customer group |
Mandatory |
Blank |
|