The Customer Masterfile holds all information related to any company that your company deals with. The ranges of company types in which you can store information against shown below:
The screen is in Administration > Customer Masterfile.

|
Field Name |
Description |
Validation |
Default |
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|
Cust Code |
This is the short code that is used to search for the Entity. Generally a short code is based on a rule using the first 3 letters of the first word and the first 3 letters of the second word. E.g.: Gavin Millman & Associates would be set up with GAVMIL as the short code. You have up to 8 characters to enter a code. The Cust Code can be left blank and the Company Name can be populated first. The Cust Code will be automatically generated based on the Company Name entered. NOTE: Specific characters will be ignored which are listed in stxinfor IGNORWORDS. |
Mandatory |
Blank |
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|
Name |
This is the name of the Entity. |
Mandatory |
Blank |
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|
External ID |
This is the short code of the customer in your company’s external system (if applicable) The same External ID can apply against multiple Client Codes if the system option CMFEXTUNIQ is turned on. Otherwise the External ID is unique per Customer. |
Optional |
Blank |
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|
Parts ID |
This is the related Parts ID that is linked to the parts found in the Customer Masterfile. (if applicable) |
Optional |
Blank |
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|
ABN |
This is the Australian Business Number. If this is an overseas customer then just enter an arbitrary number. If your customer has a Client Activity Centre number, CAC, please put the 3 digit code at the end of the ABN. |
Optional Validation on first 11 digits |
Blank |
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|
Active |
This defines whether the Customer is Active, Inactive or Prospect. If the Customer is not Active then no import or export jobs can be created for that customer. Please Note: A Prospect Customer is used to be able to provide Quotations for potential customers. |
Mandatory |
Active |
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|
Contact |
This is the primary contact for the entity |
Optional |
Blank |
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|
Phone |
This is the primary phone number for the entity |
Optional |
Blank |
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|
Fax |
This is the primary fax number for the entity |
Optional |
Blank |
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|
Account Manager |
Identifies who services the Account. Active Users from the User Masterfile are shown in the Zoom. |
Optional |
Blank |
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|
Forwarding Representative |
Identifies who services the Account. Active Users from the User Masterfile are shown in the Zoom. |
Optional |
Blank |
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|
Customs Representative |
Identifies who services the Account. Active Users from the User Masterfile are shown in the Zoom. |
Optional |
Blank |
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|
Street Address 1 |
This is the first line of the street address. Generally this is used for Unit, or Level information. If there is no level or unit then leave this blank. E.g.: Unit 52, Level 1 |
Optional |
Blank |
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|
Street Address2 |
This is the second line of the street address. This is generally the actually address. E.g.: 1 Smith Road |
Optional |
Blank |
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|
City |
This is the city. You can click on the zoom |
Optional |
Blank |
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|
State |
This is the state. You can click on the zoom |
Optional |
Blank |
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|
Postcode |
This is the postcode. You can click on the zoom |
Optional |
Blank |
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|
Country |
This is the Country of the Street Address |
Optional |
Blank |
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|
Billing Address 1 |
If you leave this blank the Street Address will populate automatically. This is the first line of the billing address. Generally this is used for Unit, or Level information. If there is no level or unit then leave this blank. E.g.: Unit 52, Level 1 |
Optional |
Blank |
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|
Billing Address2 |
If you leave this blank the Street Address will populate automatically. This is the second line of the billing address. This is generally the actually address. E.g.: 1 Smith Road |
Optional |
Blank |
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|
City |
This is the city. You can click on the zoom |
Optional |
Blank |
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|
State |
This is the state. You can click on the zoom |
Optional |
Blank |
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|
Postcode |
This is the postcode. You can click on the zoom |
Optional |
Blank |
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|
Country |
This is the Country of the Billing Address |
Optional |
Blank |
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|
|
This is the primary email of the entity |
Optional |
Blank |
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|
Website |
This is the website of the entity |
Optional |
Blank |
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|
Company Type |
This is the type of entity. You can select multiple types for the one entity. Once you select each company type, the associated tab will appear (where applicable) for you to enter the related information. See below:
|
Optional |
Blank |
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|
Own Company |
This describes if this is your company. This is used for billing purposes in the Job Registration process. In the Import Registration screens in the Broker Code and Forwarder Code field, if these are set to your company then the system will allow you to prepare the related charges (Customs, Forwarding, or Both). This is also used in Jobs Reporting, splitting Customs and Forwarding Shipments |
Optional |
No |
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|
Branch |
This relates to which branch the Own Company code relates to. This is used for pre-populating the Forwarder Code in the Import Job Registration from the Consol Screen based off the user’s Branch. It links their branch with Own Company=”Y” and the matching branch. |
Conditional |
No |
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|
Overseas |
This refers to whether the entity is an overseas based company |
Optional |
No |
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|
Debtor |
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|
Sales Person |
This is the sales person that was responsible for the sales account. Users can click on the |
Optional |
Blank |
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|
Responsible Person |
This is the person who is responsible for the account. Generally this person ensures that money is paid by the debtor. Users can click on the |
Optional |
Blank |
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|
Responsible Office |
This is the Branch that is responsible for the Debtor. This field is a dropdown of all Branches set in the Branch Masterfile. This is used in the Debtors ATB Reporting for debt retrieval. |
Mandatory |
Blank |
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|
Last Pay Date |
This is the date in which the customer last paid their invoice. This is a no entry field |
N/A |
General Ledger |
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|
On Acct Amount |
This is the amount of money in which the debtor has on account. |
N/A |
General Ledger |
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|
Total Owed |
This is the amount of money in which the debtor owes |
N/A |
General Ledger |
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|
Agreed Terms |
If you have agreed terms with the customer then set this to Yes |
Optional |
Blank |
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|
Credit Check Date |
This is the date in which the last credit check date was performed |
Optional |
Blank |
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|
Account Control |
This is used to prohibit users from invoicing this client if the Accounting Module is used in Expedient. To prohibit invoicing, enter -1 in this field, or leave blank to allow invoicing. If this is set to -1 then the following message appears when attempting to invoice this client:
The amount in this field is the allowable amount that the customer is to owe. When users are invoicing a customer the system checks the current on account amount plus what the current invoice amount and compares this with the Account Control field. |
Optional |
-1 |
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|
Exchange Variance |
This is used when billing the customer in local currency but you have Foreign Currency charges. The exchange variance adds a percentage to the foreign cost amount and adds this to the invoice. This is used in the Charges tab within the Job Registration screen depending on the Job Type. A value entered in the Sea Exchange Variance field will automatically populate the Air Exchange Variance field if an Air value is not already provided. |
Optional |
Air matches Sea value on ADD |
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|
Payment Terms: Disbursement |
This is the number of days you want the customer to pay the disbursement charges. The invoice due date will be reflected by the number of days you enter in to this field
|
Optional |
0 |
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|
Payment Terms: Final |
This is the number of days you want the customer to pay the final charges. The invoice due date will be reflected by the number of days you enter in to this field OPlease note: This is used in conjunction with the Invoice Due Date field. If the Invoice Due Date is set to “Invoice Date” then the Final Invoice Due Date calculation is: Invoice Date + Final Days. Alternatively if the Invoice Due Date is set to “End of Month” then the Final Invoice Due Date calculation is: End of Month of Invoice Date i.e.: 31/08/10 + Final Days. |
Optional |
0 |
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|
Invoice Due Date |
This is when you want the invoice due date to be calculated from. This is used in conjunction with the Disbursement and Final Days. You can select from “Invoice Date” or “End of the Month”. E.g. Invoice Date: If you raise an invoice today then the invoice due date will be calculated based off today’s date + the number of days in the Payment Terms (disbursement or final) End Of the Month: If you raise an invoice on the 15th of August then the invoice due date will be calculated based off the last day of August 31st, + the number of days in the Payment Terms (disbursement or final) O Please Note: If either the Disbursement or Final Terms = 0 then Expedient will ignore the End of Month Setting and set the Invoice Due Date to be the same as the Invoice Creation Date OPlease Note: if this field is blank then the Invoice Due Date will default to the Invoice Date |
Optional |
Blank |
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|
Print Invoice Attachment? |
This allows users to print an invoice attachment when there are more than 9 containers and 9 orders on the shipment. If a shipment has less than 9 containers or orders then the invoice attachment will not print. If the shipment has more than 9 containers or orders and the invoice attachment is set to No then the invoice will display the first 9 containers/orders with the word more… after the last container/order |
Optional |
Blank |
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|
Send EDI Invoice? |
This indicates whether the Debtors can receive invoices by EDI. If set to Yes the Send EDI Invoice toolbar button is available in the Debtor Invoice screen. A file can be generated containing the invoice data which can be uploaded into the Debtors system. |
Optional |
Blank |
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|
Print Invoice Copies |
When a Debtors Invoice or Manual Debtors Invoice is printed, the value in the Print Invoice Copies field will be shown in the Copies field of the Print Menu Screen. |
Optional |
1 |
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|
Charges Print Order |
This orders the way the charges print on the invoice. Users have the choice of Alpha Code, General Ledger Code, Screen Order. Screen Order will print the invoice lines as they appear on the screen. |
Optional |
Blank |
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|
Import Invoice Show FXC Amount |
This is used when invoicing in local currency but you wish to display the Foreign Currency and Amount against each line item. This is only displayed when the foreign amount is entered at the time of entering the charges in either the charges or invoice screen. |
Optional |
Blank |
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|
Export Invoice Show FXC Amount |
This is used when invoicing in local currency but you wish to display the Foreign Currency and Amount against each line item. This is only displayed when the foreign amount is entered at the time of entering the charges in either the charges or invoice screen. |
Optional |
Blank |
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|
Print Terms On Invoice |
Setting this to yes will print the Number of Days Terms on the Original and Copy Invoices based on the Invoice Type (Disbursement / Final). If terms are 0 then the invoice will print COD. See below for example:
|
Optional |
Blank |
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|
Print Imp/Exp Customs Number |
Set this flag to yes to print the Customs Entry Number for Imports, or the EDN number for Exports on invoices. If there are multiple Customs Entry Numbers for a job the first number will print on the invoice. Where the first number has been withdrawn the next available Customs Entry Number. |
Mandatory |
Blank |
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|
Export All-In Charges (non GST) |
This indicates whether the individual charge lines are to be made inclusive in a single account code on the printed invoice. Select a charge code using the |
Optional Flag. Account Code Mandatory if All-In flag is Yes |
No |
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|
Interstate Agent |
This is a Y/N Flag. If this Debtor is acting as an agent for their customers to perform the Customs Clearance. This then allows users to add this debtors’ customers via Options/Interstate Agents Clients
|
Optional |
Blank |
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|
Receive Statements by |
Select how this debtor receives statements |
Mandatory |
|
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|
Include Debtor in Batch sent Statements? |
Select if this debtor will receive a statement by email during a batch send process. If the debtor has as least one Personnel with an email address that receives the Document Distribution Group Customer Statement or All Documents the client will be included in the batch send process. This option will only appear if your site has the Batch Send functionality |
Mandatory |
No |
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|
Invoice Comment |
This is a single line of comment which will display on the printed invoice |
Optional |
Blank |
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|
Client Special Note |
This is a single line of comment which will not display on the printed invoice |
Optional |
Blank |
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|
Creditor |
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|
Payee |
This is the name of the company in which you are paying. This appears on the bank statement. |
Optional |
Blank |
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|
Instruction |
This is a free type field for any payment instructions |
Optional |
Blank |
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|
Account Reference |
This is your company’s account reference at the Creditor. This reference will be included on all remittances to this Creditor |
Optional |
Blank |
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|
Creditor Terms |
This is the number of days in which you have to pay the Creditor. The number of days will automatically display in the Creditors Invoice Screen based of this value |
Optional |
Blank |
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|
Account Number |
This is not used |
Optional |
Blank |
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|
EFT Creditor |
This displays how the Creditor is paid |
Optional |
Blank |
||||
|
Credit Card GL |
This is not used |
Optional |
Blank |
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|
On Acct Amount |
This is the amount that you have out of balance. For example an amount you have overpaid |
Optional |
Blank |
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|
Account Balance |
This is the amount that you owe the Creditor |
Optional |
Blank |
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|
Last Payment Date |
This date is automatically updated with the date the last Creditor Payment was made. This date is updated when the following Creditor posting options are run: Post Creditor EFT Bank File Post Creditor Payments Read Only field. |
Optional |
Blank |
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|
Creditor Bank Details |
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|
Bank |
This is the name of the Creditor’s bank |
Optional |
Blank |
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|
Branch |
This is the name of the Creditor’s bank branch |
Optional |
Blank |
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|
BSB No |
This is the BSB number for the Creditor’s bank |
Optional |
Blank |
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|
Account No |
This is the Creditor’s bank account number |
Optional |
Blank |
||||
|
SWIFT Code |
This is the international SWIFT code for the Creditor’s bank |
Optional |
Blank |
||||
|
ABA Number (AU Only) |
This is the Australian Bank Association’s reference for the Creditor’s bank |
Optional |
Blank |
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|
Beneficiary Bank Details |
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|
Beneficiary |
This is the name of the Creditor’s Beneficiary |
Optional |
Blank |
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|
Address Line 1 |
This is the first address line for the Creditor’s Beneficiary |
Optional |
Blank |
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|
Address Line 2 |
This is the second address line for the Creditor’s Beneficiary |
Optional |
Blank |
||||
|
City |
This is the city for the Creditor’s Beneficiary |
Optional |
Blank |
||||
|
State |
This is the state for the Creditor’s Beneficiary |
Optional |
Blank |
||||
|
Zip |
This is the post code for the Creditor’s Beneficiary |
Optional |
Blank |
||||
|
Country |
This is the country for the Creditor’s Beneficiary |
Optional |
Blank |
||||
|
Receive Creditor Invoice EDI? Receive Creditor Statement EDI? |
This indicates whether the Creditor will send their invoices and/or statements by EDI |
Mandatory |
No |
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|
|
Approved Creditor This function outlines the Signed Agreement details between you and the Creditor. |
|
|
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|
Service |
This is the Service that the Creditor Supplies. The Zoom function will list these Services. |
Optional |
Blank |
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|
Approval Status |
This is the Agreement Status for the Creditor. The Zoom function will list the different Status’. |
Optional |
Blank |
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|
Valid To |
This information is retrieved from the Expiry Date column in the Client Document Register, if Document Type = AS [Approved Sub-Contractor Agreement]. Read Only field. |
Conditional |
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|
Active |
This information is retrieved from the Active column in the Client Document Register, that is associated with the above Valid To Date, if Document Type = AS [Approved Sub-Contractor Agreement]. |
Conditional |
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|
EDI Creditors Invoices This section of the Customer Masterfile will appear if the Creditor Invoice EDI module is active. Please refer to the Creditors User Manual for more details |
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|
File Format |
This indicates what format the Invoice data will be received in This field is followed by the email address the Creditor should send the email with the Invoice file to. |
Mandatory |
Blank |
||||
|
Creditor’s Identifying Reference |
This is the reference contained in the Invoice EDI that identifies which Creditor sent the invoice |
Mandatory |
Blank |
||||
|
Invoice GST |
This indicates whether GST is applicable to the invoice |
Mandatory |
Blank |
||||
|
Consolidate lines with the same Cost Code per Job/Consol number? |
This indicates whether lines of the same cost code in the invoice will be consolidated on upload |
Mandatory |
No |
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|
Applied Exchange Rate |
This is the date the exchange rate will be applied |
Mandatory |
Date of Invoice |
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|
Importer |
|||||||
|
See Setup an Importer for details on creating a new Importer |
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|
Customs Bill To |
Enter the Customs Code of who will be billed in the Customs Job |
Optional |
Blank |
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|
Forwarding Bill To |
Enter the Forwarder Code of who will be billed in the Forwarding Job |
Optional |
Blank |
||||
|
Customs Broker |
Enter the Broker Code of who the Customs Broker is that handles the client |
Optional |
Blank |
||||
|
Send automatic email notification at Cargo Check In |
If your site has the Air Cargo Forwarding and/or the Sea Cargo Forwarding module you will see this flag to show if the default Broker receive Cargo Availability notifications automatically on check in |
N/A |
From the Broker Customer Masterfile |
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|
Owner EFT |
Is the Customer or Owner when paying Customs Duty by EFT |
Optional |
No |
||||
|
OEFT Limit |
This field is shown if Owner EFT = YES. If this field is populated, then the value will be printed on the Job Sheet. |
Optional |
Blank |
||||
|
Last Job |
This is the date of the last job associated with this Importer |
N/A |
System Generated |
||||
|
Local EFT |
Is the Customer on Local EFT when paying for Customs Duty |
Optional |
No |
||||
|
EFT Authorisation Expiry |
This is the date the client has set the EFT payments to expire to AU Customs. This field appears if the site is in Australia, the Customs Module is active and the Owner EFT is set to Yes |
Optional |
Blank |
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|
Supplier Invoice P/O Edit Default |
This sets the P/O Edit button to default On when a Supplier Invoice or Pre-Job Supplier Invoice is added or updated for this client. This should indicate to the User that the client wants Purchase Order information added to Supplier Invoice lines |
Optional |
No |
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|
Land Cost |
Does the Customer Require a Landed Costing |
Optional |
No |
||||
|
Auto Entry Copies |
This determines the number of copies auto-printed of the Nature10/20/30 documents. Select from 1 to 9. |
Optional |
1 |
||||
|
Defer GST |
Does the Customer wish to Defer the GST on Duty |
Optional |
No |
||||
|
ONS Factor |
Default Marine Insurance Factor – Used in the Nature10/20 Screen to calculate ONS |
Optional |
Blank |
||||
|
Entry Type |
Select the type of entry set for this client |
Mandatory |
Ask at Entry Time |
||||
|
DAFF Owner EFT |
Is the Customer or Owner when paying DAFF by EFT |
Mandatory |
Matches Owner EFT flag |
||||
|
Autoprinting |
|||||||
|
Customs Entry |
This indicates whether the Customs Entry should automatically print when received from Customs |
Mandatory |
Yes |
||||
|
EFT Payment Receipt |
This indicates whether the EFT Payment Receipt should automatically print when received from Customs |
Mandatory |
Yes |
||||
|
Auto Entry Copies |
This indicates the number of copies automatically printed on receiving the Entry from Customs |
Optional |
Blank |
||||
|
Automatic Emailing |
|||||||
|
Import Customs Declaration |
This indicates if the Customs Declaration is automatically emailed to the client on receipt of the Entry from Customs. There must be at least one contact at the Client in the Document Distribution Group for the Customs Declaration |
Optional |
No |
||||
|
EFT Receipt (AU Only) |
This indicates if the EFT Receipt is automatically emailed to the client on receipt of the Entry from Customs. There must be at least one contact at the Client in the Document Distribution Group for the EFT Receipt |
Optional |
No |
||||
|
EFT Notification |
This flag determines if the Notification of Direct Debit is emailed automatically to Personnel at the Client with the Entry when Customs confirm successful Entry. |
Mandatory |
No |
||||
|
EFT Authority to Direct Debit |
This flag determines if the Authority to Direct Debit is emailed automatically to Personnel at the Client with the Entry when Customs confirm successful Entry. This will be sent if the EFT Expiry Date has passed |
Mandatory |
No |
||||
|
Delivery Order (NZ Only) |
This indicates if the Delivery Order is automatically emailed to the client on receipt of the Entry from Customs. There must be at least one contact at the Client in the Document Distribution Group for the Delivery Order |
Optional |
No |
||||
|
Customs EFT Bank Details |
|||||||
|
Bank |
The name of the Importer’s Bank to make Customs EFT payments from |
Optional |
Blank |
||||
|
Branch |
The name of the Importer’s Bank Branch to make Customs EFT payments from |
Optional |
Blank |
||||
|
BSB No. |
The name of the Importer’s Bank BSB Number to make Customs EFT payments from |
Optional |
Blank |
||||
|
Account No. |
The name of the Importer’s Bank Account Number to make Customs EFT payments from |
Optional |
Blank |
||||
|
Swift Code |
The name of the Importer’s Bank Swift Code to make Customs EFT payments from |
Optional |
Blank |
||||
|
ABA Number (AU Only) |
The name of the Importer’s Bank ABA Number to make Customs EFT payments from |
Optional |
Blank |
||||
|
Automatic Check In Notification Broker Contacts |
|||||||
|
Email Address |
Add the email address for the Broker Contact who should receive the automated notification of Cargo Availability for this Importer. Click on |
Optional |
Blank |
||||
|
Recipient Name |
Add the Broker contact name who will receive the notifications |
Optional |
Blank |
||||
|
Destination Port |
Enter the destination port the Broker contact is associated or leave blank. |
Optional |
Blank |
||||
|
Demurrage Terms |
This indicates whether the Importer has special agreed demurrage terms with a shipping line that that take priority when calculating the Demurrage Start Date for imported containers. If the question is answered Yes the following Demurrage Table columns will appear |
Mandatory |
No |
||||
|
Shipping Line Code |
This is the code for the Shipping Lines. Use the |
Mandatory |
Blank |
||||
|
Number of Free Days |
This is the number of free days the client has agreed with the Shipping Line |
Mandatory |
Blank |
||||
|
Container Type |
Select from the pull down list the types of container the Shipping Line has granted special demurrage terms for. |
Mandatory |
Blank |
||||
|
Demurrage Start Date |
This the is the date the Shipping Line counts the number of free days from |
Mandatory |
Available Date |
||||
|
Exporter (NZ Only) |
|||||||
|
See Setup an Exporter for details on creating a new Exporter
|
|||||||
|
Automatic Emailing |
Select whether the listed Export Customs documents are automatically forwarded to the appropriate contacts at the Exporter |
Optional |
No |
||||
|
SEP Code |
Enter the Security Export Partner Code. This will be used to automatically add the SEP code to the Header Codes in an Export Entry for this Exporter |
Optional |
Blank |
||||
|
Currency |
Enter the currency the Exporter has forward cover for |
Optional |
Blank |
||||
|
Forward Cover Rate |
The exchange rate provided for the forward cover |
Mandatory if a currency is selected |
Blank |
||||
|
Valid From |
Enter the date the forward cover is applicable from |
Mandatory if a currency is selected |
Blank |
||||
|
Valid To |
Enter the date the forward cover is applicable to |
Mandatory if a currency is selected |
Blank |
||||
|
Aviation Security |
|||||||
|
To become a regulated Client for Export Air Freight, a RACA Undertaking Form is sent to the client to be completed and shipments are sited at the Shipper’s premises before the cargo can be exported. Report on these details using the Aviation Security Report
|
|||||||
|
|
Forwarder Details Group |
|
|
||||
|
Forwarder Code |
Who is the regular forwarder and associated Name. |
Optional |
Blank |
||||
|
Known Shipper with Forwarder |
Does the Forwarder know the Shipper? |
Optional |
Blank |
||||
|
Written Statement From Forwarder Held on File |
Does the Forwarder have a document ensuring aviation security is cleared? |
Optional |
Blank |
||||
|
|
Customer Details Group |
|
|
||||
|
Customer has 3 previous Shipments Security Cleared |
These fields are used under the following conditions: Held Shipments First Shipments Sited Shipments |
Optional |
Blank |
||||
|
Comments |
Any comments added that relate to the Job No 1, 2 and 3 fields. |
Optional |
Blank |
||||
|
Regulation Type |
Select how the Export was given Regulated Status from the pull down list. |
Optional |
Blank |
||||
|
Regulated Client Status |
The Aviation Security process has been completed and the Shipper is Security Cleared. This flag can be automatically set to No when the Expiry Date passes. Cron Job REGCLISTAT updates this flag from YES to NO if it has expired. NOTE: If the Expiry Date is blank then this is classified as a Regulated Client. |
Optional |
Blank |
||||
|
|
Security Information Group |
|
|
||||
|
# |
Line Number. Read Only field. |
|
|
||||
|
Alt Code |
Alt Code and Description are free text fields. Only 1 line can have a blank Alt Code. |
Conditional |
Blank |
||||
|
Authorised Company Officer |
Who is the person responsible for the Export Air Site? Free Text field. |
Optional |
Blank |
||||
|
Visual ID of Shipper Verified by Staff |
Did the Customer/Staff visit the Shipper’s premises and site the shipment before exporting? Combo Box – YES and NO Values. |
Optional |
Blank |
||||
|
Staff Visited ID |
The Username of the Staff who visited the Shipper’s premises and sited the shipments. The Zoom attached to this field looks up the User Masterfile for Active and Inactive Users. |
Optional |
Blank |
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|
Date ID Verified |
The Date the Site was visited and Shipment sited before exporting. |
Optional |
Blank |
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|
Address Line 1 |
Address of the Shipper. |
Optional |
Blank |
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|
Address Line 2 |
Address of the Shipper. |
Optional |
Blank |
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|
City |
Address of the Shipper. |
Optional |
Blank |
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|
State |
Address of the Shipper. |
Optional |
Blank |
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|
Postcode |
Postcode of the Shipper. |
Optional |
Blank |
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|
Phone |
Phone Number of the Shipper. |
Optional |
Blank |
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|
Fax |
Fax Number of the Shipper. |
Optional |
Blank |
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|
|
Email Address of the Shipper. |
Optional |
Blank |
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|
Letter Sent Date |
What Date was the RACA Undertaking Form sent? |
Optional |
Blank |
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|
Expiry Date |
What date does the Aviation Security clearance Expire? This field is automatically populated under 2 conditions: 2 years from the Letter Sent Date 5 years from the Date ID Verified This date can be used to automatically set the Regulated Client Status to ‘No’ when the Expiry Date has passed. |
Optional |
Blank |
||||
|
Active |
Is the Customer Active with Export Air Security? Combo Box Values – Active and Inactive. |
Mandatory |
|
||||
|
Comments |
Any comments added that relate to the Shipper. |
Optional |
Blank |
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|
Forwarder |
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|
|
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|
Master Agent |
Enter the Master Agent of the Forwarder |
Optional |
Blank |
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|
Usual Unpack Depot |
This is the name of the depot in which this forwarder usually uses |
Optional |
Blank |
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|
Forwarder Note |
Any notes that are useful for this forwarder |
Optional |
Blank |
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|
Air Cargo EstID |
AU Only |
Optional |
Blank |
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|
Preferred Agent |
This describes whether this Forwarder is used for Air, Sea or both |
Optional |
Blank |
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|
Carrier |
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|
This tab is only visible when the customer is identified as a Carrier in the General Tab. This tab can only be edited by a Super User |
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|
|
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Does the Carrier send Proof of Delivery |
Expedient will process files received from the Carrier if this is set to Yes |
Mandatory |
No |
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|
Carrier System |
Select the system the Carrier will send the PODs from |
Mandatory if the Carrier sends POD |
Blank |
||||
|
How do we receive the POD? |
Select from the pull down list how Expedient receives the files |
Mandatory if the Carrier sends POD |
Blank |
||||
|
IP Address |
Enter the details for FTP interface |
Mandatory if the interface is FTP |
Blank |
||||
|
Username |
Enter the details for FTP interface |
Mandatory if the interface is FTP |
Blank |
||||
|
Password |
Enter the details for FTP interface |
Mandatory if the interface is FTP |
Blank |
||||
|
Directory Path |
Enter the details for FTP and Write to File Server interface |
Mandatory if the Carrier sends POD |
Blank |
||||
|
Reference sent |
Select the type of reference the Carrier uses in the file name to identify the job in Expedient |
Mandatory if the Carrier sends POD |
Job Number |
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|
Contact to receive unsuccessful load alerts |
Enter at least one contact at your Expedient site to receive an alert by email if the Carrier sends a file that cannot be assigned to an Expedient Import Job. Email Example: ‘The attached Proof of Delivery file from CARRIERTEST1, 1234567890 could not be loaded in Expedient as the Job Number 20637970 could not be matched to an Import Job. Please confirm the Job Number with the Carrier and ask them to resend the file.’ The email has the original file attached for reference. |
Mandatory if the Carrier sends POD |
Blank |
||||
|
Carrier EDI This tab is only visible when the Carrier EDI Module is active and the customer is identified as a Carrier in the General Tab. This tab can only be edited by a Super User |
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|
Carrier Account Reference |
This is the account number you have with your carrier. This helps the carrier to identify which client the transport requests have come from |
Mandatory |
Blank |
||||
|
Carrier Company Reference |
This is an additional reference to the account you have with your carrier. This helps the carrier to identify which client the transport requests have come from. If this is unknown please repeat the Carrier Account Reference. |
Mandatory |
Blank |
||||
|
Carrier Branch Reference |
This is an additional reference to the account you have with your carrier. This helps the carrier to identify which client the transport requests have come from. If this is unknown please repeat the Carrier Account Reference. |
Mandatory |
Blank |
||||
|
Port Code |
This is the ISO Port Code you associate with the carrier, e.g. Enter AUSYD if your carrier is deals with all the imports into Sydney. The full port name will be displayed. Please note you cannot enter the Port Code more than once in this table. |
Mandatory |
Blank |
||||
|
Carrier accepts EDI Bookings? |
This indicates that the Carrier will accept EDI transports requests from you. |
Mandatory |
Blank |
||||
|
Job Type |
This determines if the option to Send the Booking Request to the Carrier is available in the Job Registration screen based on the Job Type. Select from the pull down list |
Mandatory |
Blank |
||||
|
Carrier System |
This indicates the IT system the Carrier uses to accept EDI transport requests. Select from the down down list. If you do not see your required carrier system please contact Expedient Software support. |
Mandatory |
Blank |
||||
|
How do we send the data? |
This indicates how you send the EDI files to the Carrier. Select an option from the pull down list. Depending on the method used different fields will appear requiring entry. |
Mandatory |
Blank |
||||
|
Carrier Email Address |
Enter the Carrier email address to send EDI transport instructions to the Carrier by Email |
Conditional on Send Data selection |
Blank |
||||
|
IP Address |
Enter the IP address to send EDI transport instructions by FTP to the Carrier |
Conditional on Send Data selection |
Blank |
||||
|
User Name |
Enter the username to send EDI transport instructions by FTP to the Carrier |
Conditional on Send Data selection |
Blank |
||||
|
Password |
Enter the password to send EDI transport instructions by FTP to the Carrier |
Conditional on Send Data selection |
Blank |
||||
|
Directory Path |
Enter the Directory Path to send EDI transport instructions by FTP or by ‘Write File to Server’ to the Carrier |
Conditional on Send Data selection |
Blank |
||||
|
How to we receive the carrier’s update file? |
This indicates how you receive the carrier’s updates to your transport request. |
Optional |
Blank |
||||
|
Email Address |
Enter the email address to receiving EDI transport updates from the Carrier by Email. The email address will be set by Expedient Software |
Conditional on Receive Data selection. |
Blank |
||||
|
IP Address |
Enter the IP address to receive EDI transport updates by FTP from the Carrier |
Conditional on Receive Data selection |
Blank |
||||
|
User Name |
Enter the username to receive EDI transport instructions by FTP from the Carrier |
Conditional on Receive Data selection |
Blank |
||||
|
Password |
Enter the password to receive EDI transport instructions by FTP from the Carrier |
Conditional on Receive Data selection |
Blank |
||||
|
Directory Path |
Enter the Directory Path to receive EDI transport instructions by FTP or by ‘Write File to Server’ from the Carrier |
Conditional on Receive Data selection |
Blank |
||||
|
Broker |
|||||||
|
|
|||||||
|
Send automatic email notification at Cargo Check In |
Select whether this Broker should receive automatic notifications when Air Cargo or LCL Cargo is checked in. |
Mandatory |
No |
||||
|
Email Address |
Add the email address for the Broker Contact who should receive the automated notification of Cargo Availability for this Importer. Click on |
Optional |
Blank |
||||
|
Recipient Name |
Add the Broker contact name who will receive the notifications |
Optional |
Blank |
||||
|
Destination Port |
Enter the destination port the Broker contact is associated or leave blank. |
Optional |
Blank |
||||
|
Depot |
|||||||
|
See Setup a Depot for details on adding a new Depot |
|||||||
|
Operating Hours |
These are the open hours for the Depot. This will be printed on delivery dockets, LCL Cargo Availability notice, Delivery Orders and Arrival Notices |
Optional |
Blank |
||||
|
Depot Website |
This is the website address for depot enquiries. This will be printed on delivery dockets, LCL Cargo Availability notice, Delivery Orders and Arrival Notices |
Optional |
On ADD default to General Tab website |
||||
|
Establishment ID (AU Only) |
Select the AU Customs Establishment ID that corresponds to the Depot |
Optional |
Blank |
||||
|
Transitional Facility (NZ Only) |
This is the 6 digit code identifying the Automatic Transitional Facility. This code will auto-populate the AFT question in the Customs Entry screen and the eBACCA application. |
Optional |
Blank |
||||
|
Terminal |
|||||||
|
See Setup a Terminal for information on creating a new Terminal |
|||||||
|
Operating Hours |
These are the open hours for the Terminal. This will be printed on import and export delivery dockets, Delivery Orders and Arrival Notices |
Optional |
Blank |
||||
|
Terminal Website |
This is the website address for terminal enquiries. This will be printed on import and export delivery dockets, notice, Delivery Orders and Arrival Notices |
Optional |
On ADD default to General Tab website |
||||
|
Establishment ID (AU Only) |
Select the AU Customs Establishment ID that corresponds to the Terminal |
Optional |
Blank |
||||
|
1-Stop Terminal Code |
AU and 1-Stop sites Only. Select the 1-Stop Terminal name that corresponds to the Terminal. When vessel schedule updates are received from 1-Stop the Terminal information will be updated in the import and export consols and jobs. |
Optional |
Blank |
||||
|
Bonded Warehouse |
|||||||
|
|
|||||||
|
Operating Hours |
These are the open hours for the Bonded Warehouse. This will be printed on import and export delivery dockets, Delivery Orders and Arrival Notices |
Optional |
Blank |
||||
|
Warehouse Website |
This is the website address for Bonded Warehouse enquiries. This will be printed on import and export delivery dockets, notice, Delivery Orders and Arrival Notices |
Optional |
On ADD default to General Tab website |
||||
|
Establishment ID (AU Only) |
Select the AU Customs Establishment ID that corresponds to the Terminal |
Optional |
Blank |
||||
|
Shipping Line |
|||||||
|
|
|||||||
|
Cust Code |
This is the customer the details are displayed for |
N/A |
System Generated |
||||
|
Name |
This is the full name for the Customer |
N/A |
System Generated |
||||
|
SCAC Code |
This is the four letter Standard Carrier Alpha Code which is mapped to the Customer. This can be used to recognise the Shipping Line when Jobs are imported from external sources |
Optional |
Blank |
||||
|
Principal Agent ID (AU Only) |
This is the code used in Sea Cargo Reporting to identify the Shipping Company or Co-Loader. |
Optional |
Blank |
||||
|
PRA Shipping Line Code (AU Only) |
This is the code that is submitted in the PRA. If this field is populated, then this code will be auto-populated when the PRA is created. |
Optional |
Blank |
||||
|
|
Demurrage Group |
|
|
||||
|
Shipping Line Code |
This is the client code for the Shipping Line |
N/A |
From the Customer Masterfile. No Update |
||||
|
Shipping Line Name |
This is the full name for the Shipping Line |
N/A |
System Generated. No update |
||||
|
Number of Free Days |
This is the number of days the Shipping Company allows the client to keep the import container before detention charges are applied |
Mandatory |
Blank |
||||
|
Container Type |
Select from the pull down menu which type on containers the number of free days is applied to. |
Mandatory |
Blank |
||||
|
Demurrage Start Date |
Select from the pull down menu the date the Shipping Line uses to start the count of free days from |
Mandatory |
Available Date |
||||
Configuration

which will allow you to select a city, state, or zip code from the Australia Post listings. Once you have selected a city then the City, State, Postcode will populate into the main screen
















