We are excited to announce that the Partner Portal is now available!
The Partner Portal can be used by customers, suppliers and agents to track the status of orders, bookings, shipments and containers, and to keep on top of required documents and invoices. It is an enhanced version of the original Expedient Web Portal.
The Partner Portal provides you with the flexibility to decide who you wish to interact with, and how much you are wanting to share with each individual. Every screen and every field is configurable at either the user or audience role level (customer, supplier or agent). This allows you to fully customise the Partner Portal experience for each user.
The Partner Portal is fully interactive. You can set up users to create and edit their orders and bookings, add notes, and upload documents.
Any changes made within the Partner Portal are immediately seen in Expedient, allowing you to monitor in real time what users are doing on the Partner Portal. This is particularly important in terms of tracking required documents.
Not only is Expedient updated in real time, you have a fully customisable notification screen, accessed from the Customer Masterfile, where you can set up which Expedient users should receive emails when items are added or changed in the Partner Portal.
To receive more information on the Partner Portal, and to set up access, please raise a Support Ticket with us